Shipping policy

Thank you for shopping with, the mug studio. We aim to process and dispatch all orders within [1-3 business days].

Delivery Times

• UK Standard Delivery: [3-7 business days]
• International Delivery: [7-21 business days]

Delivery times are estimates and may vary due to carrier delays or customs processing.

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at hello@themugstudio.co.uk and we'll do our best to help.